Online Payment Policy
- Once the online booking is completed no changes to the promotion are allowed.
- Please note that credit card holder must be one of the guests of this booking and required to present credit card that used for payment when you arrive at the spa. (*copy of credit card is not acceptable)
- Reservation time/date may be amended with 3 hours advance notice before booking time, if less than 3 hours no changes allowed.
- 10% cancellation fee for all online bookings. In case of cancellation, the spa MUST receive a notice at least 24 hours prior to the appointment time/date. If the notice is not received as stipulated, no refund shall be considered, without exception.
- No show, Failure to Cancel : Charge full amount of the total cost in the confirmation.
- Additional treatments will be charged directly at spa.